Clear answers before you start an order

Open the service page, review its scope and price, sign in, accept the policies, and start the secure checkout. After confirmed payment, the order appears in your account.

Describe the request to the intelligent assistant. It can suggest active services, ask one clarifying question, or prepare a support draft that you choose whether to send.

Use the requirements listed on the service page and include the goal, preferred format, references, source files, and any real deadline that affects the scope.

Available payment methods are shown by Polar during secure checkout. Wikalna does not collect or store card details on its own servers.

Work begins after payment is confirmed, the required files and information are received, and the scope is clear enough to execute.

Open My Orders in your account to see payment status, execution status, files, messages, and delivery updates.

Delivery files appear inside the protected order page and are downloaded through an authorization-checked endpoint.

Included revisions are those stated in the agreed service scope. Requests that materially change the scope, format, or deliverables may require a new quote.

A refund request is reviewed according to the refund policy, the payment status, and whether work has started or a usable deliverable has already been provided.

Sign in to use the protected support conversation, or email support@wikalna.com for general questions.