Files and Uploaded Content

Safe rules for customer files

Only upload files needed for the service and that you are authorized to share.

Last updated: 14 July 2026

Allowed files

The website accepts a limited list of document, image, spreadsheet, presentation, text, and archive formats with size limits. Executable, script, HTML, and unsafe vector files are rejected.

Your responsibility

Do not upload malware, illegal content, confidential information unrelated to the order, personal data you cannot lawfully share, or material that infringes another party’s rights.

Storage and access

Order files are stored outside the executable web directory where hosting permits and are served through permission checks. Authorized Wikalna team members or collaborators may access only what is needed to perform the order.

Removal and retention

Wikalna may quarantine or delete unsafe or prohibited files. Files may be retained for delivery, support, disputes, backups, and legal needs, then removed according to operational retention rules.

If you have a question about how this policy applies to a specific order, contact support before payment.

Contact support